Privacy Policy

btgeu.com Privacy Policy

Last Updated: 05.09.2025

1. Introduction
btgeu.com (“we”) protects your data. By using our website and trading services, you agree to this policy.

2. Data We Collect

Personal: Name, email, phone, payment info, ID verification, trading experience.

Technical: IP address, device info, cookies, trading and usage data.

Communications: Support interactions, marketing preferences.

3. How We Collect Data

Directly: Registration, forms, support, trading activity.

Automatically: Cookies, analytics, server logs.

From Third Parties: Financial/identity services, marketing partners.

4. Use of Data

Primary: Account management, transactions, AI trading recommendations, security, and legal compliance.

Additional: Service improvement, communication, analytics.

5. Data Sharing

With: Service providers, financial partners, authorities, in corporate transfers.

Never: Selling personal data or sharing trading strategies.

6. Security
Data is encrypted, access is controlled, infrastructure regularly audited. Breaches are reported to users and authorities.

7. Data Retention

Active accounts: while active

Inactive accounts: 3 years

Legal obligations: up to 7 years

Marketing data: 2 years

8. Your Rights
Access, correction, deletion, data portability, marketing and cookie preferences.

9. International Transfers
Data may be transferred to countries with different privacy laws, with appropriate safeguards.

10. Children
Services are not for anyone under 18.

11. Third-Party Services
We are not responsible for privacy practices of external websites or services.

12. Changes
Updates will be posted on the website or sent by email. Continued use constitutes acceptance.

13. Legal Compliance
We follow GDPR, CCPA, FINRA, SEC, and other applicable privacy and financial regulations.

14. Contact

Privacy Officer: privacy@btgeu.com, Neue Mainzer Str. 28, 60311 Frankfurt am Main, Deutschland

EU residents may contact their local data protection authority.

15. Definitions
Personal Data, Processing, Controller, Processor.